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Critical flaw in Apple update blocks Face ID and drains iPhone battery, generating global complaints

Celular, Iphone
Celular, Iphone - Kaspars Grinvalds/ Shutterstock.com

Owners of mobile devices from the Cupertino technology giant face a complex situation after installing the latest software package made available by the company. The update, identified as version 26.2.1, was distributed with the main objective of preparing the ecosystem for the arrival of the new AirTag 2, but ended up resulting in a series of severe technical failures that compromise the daily usability of the devices. Relatos of consumers on a global scale indicate that the installation of the system causes the blocking of biometric security features and excessive energy consumption, transforming the user experience into a significant inconvenience.

The situation worsened considerably after confirmation that the company had stopped digitally signing previous versions of the operating system. Esse technical procedure, standard in the manufacturer’s security policy, prevents users from carrying out the “downgrade” process, that is, returning to a stable version of the software. Sem this possibility, those who have already updated their devices find themselves in a dead end, forced to live with the errors until an official fix is ​​released. The impossibility of reversing the installation generated a wave of discontent on specialized forums and social networks, where frustration with the brand became the dominant topic.

iOS 26.

Direct impact on biometric security and navigation

Among the most critical failures reported, the inoperability of the Face ID system stands out. The TrueDepth camera set, responsible for three-dimensional facial recognition, stops responding after the update, forcing users to enter their numeric or alphanumeric passwords for all operations. The problem is not just restricted to unlocking the home screen, it profoundly affects the validation of banking transactions, purchases via digital wallet and access to protected applications, which represents a setback in the convenience and security promised by high-performance devices.

In addition to security issues, the stability of internet browsing was severely compromised. The native browser Safari exhibits erratic behavior, with unexpected tab closings and constant page reloads without the user’s request. Essa instability compromises productivity and content consumption, as loss of form data and interruption of readings have become frequent. The browser failure appears to be linked to inefficient RAM memory management introduced by the new code, affecting the system’s characteristic fluidity.

Overheating and battery drain on iPhone 17

Reports of hardware problems are equally alarming, including affecting the most sophisticated model in the current line, the iPhone 17 Pro Max. Usuários who purchased the high-end device report that battery life was drastically reduced after the update. Aparelhos that previously supported more than a full day of intense use now require multiple recharges over 24 hours, even with the screen off most of the time. Background power management appears to have collapsed, keeping processes active unnecessarily.

Excessive energy consumption is accompanied by a notable increase in the temperature of devices. Overheating is noticeable to the touch and occurs even when the device is at rest, indicating that the processor is operating at a high frequency to try to resolve internal software conflicts. Especialistas warn that this behavior, if maintained for long periods, can cause accelerated chemical degradation of battery components and, in extreme cases, permanent damage to internal circuits due to continuous thermal stress.

Storage error creates ghost files

Another technical aspect that has generated confusion is the management of internal storage. After installing version 26.2.1, several users noticed that the “Sistema Data” category started to take up a disproportionate amount of space, consuming around 30 GB of internal memory without apparent justification. Esse phenomenon, technically known as “ghost space”, prevents the owner from using the device’s full capacity for photos, videos and applications, creating an artificial limitation on the hardware.

Attempts to clear the cache or delete large applications have no effect on reducing this volume of data. The operating system appears to be cyclically generating error logs and failing to overwrite them, accumulating temporary files that cannot be accessed or deleted by the average user. Para owners of models with lower storage capacity, this flaw makes the device practically unusable, even preventing the download of future patches or the capture of new media.

Instability in network connections and isolation

Connectivity, a fundamental pillar of a modern smartphone, has also suffered degradation with the new software package. The stability of Wi-Fi connections and mobile networks constantly fluctuates, resulting in dropped video calls, interrupted downloads, and failed media streaming. In an increasingly connected world, the inability to maintain a stable signal affects both the leisure and professional obligations of users, who report difficulties in participating in virtual meetings or sending important documents.

Failure to communicate between the network hardware and software suggests that the modem drivers were incorrectly changed in an attempt to optimize compatibility with new accessories. The result is a device that struggles to maintain handshake with routers and cell towers, consuming even more energy in this constant reconnection process. Para many, the iPhone has become an isolated device, unable to fulfill its primary communication function.

Expert recommendation and current scenario

Given the severity and variety of the problems presented, the unanimous recommendation of technology and digital security experts is absolute caution. Usuários who have not yet updated to version 26.2.1 should avoid the procedure at all costs, keeping their devices on the previous version until the manufacturer releases a definitive and tested fix. The promise of compatibility with the AirTag 2, at this time, does not justify the operational risks involved in installing the new system.

The technological community awaits an official position and a correction schedule from Apple. Enquanto That said, support forums like Reddit and MacRumors continue to accumulate detailed reports, serving as an informal database to map the extent of the problem. The expectation is that an emergency update will be made available in the coming days to stop the loss of functionality and restore confidence in the stability of the brand’s ecosystem, which historically values ​​fluid integration between software and hardware.

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