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PlayStation begins age verification in UK and Ireland for online features

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playstation 5 - Melanie Torres/Shutterstock.com

Sony has begun notifying PlayStation users on Reino Unido and Irlanda about the need to verify the age of their accounts. The measure affects access to the platform’s communication resources. Quem does not complete the process by June 2026 and will lose functions such as messaging and voice chat.

The initiative complies with local online protection laws. Usuários will still be able to play normally, buy from the digital store and use the console. But certain social interactions are blocked without confirmation.

Verificação age affects adult accounts on Reino Unido and Irlanda

Sony Interactive Entertainment sent notifications to players in both regions. The alert appears on the console dashboard and via email. The company recommends that people carry out the procedure as soon as possible to avoid problems in the future.

The deadline is June 2026. After that, unverified adult accounts lose full access. The change applies to those who registered their account with Reino Unido or Irlanda.

Três options available to confirm age

Users can choose between different methods. One of them is sending a facial scan. Outro involves presenting a valid identity document. The third way uses cell phone number verification.

Sony hired Yoti to manage the facial scanning process. The company guarantees that face geometry data is deleted immediately after completion. Apenas verification result reaches PlayStation.

  • Varredura facial done in a well-lit environment
  • Envio of official document such as passport or driver’s license
  • Confirmação via code sent to cell phone
Sony PlayStation logo
Sony PlayStation logo – Ink Drop / Shutterstock.com

The procedure takes just a few minutes and only needs to be done once per account.

Recursos that require age verification

Quem does not confirm his age and continues to have access to the PlayStation Store and games. The restrictions mainly affect the social parts of the platform. Isso includes native PlayStation voice chat.

The block also applies to integration with Discord. Transmissões live on Twitch and YouTube are limited. Sharing user-generated content is also restricted.

  • Mensagens and PlayStation Voice Chat
  • Voice Chat integrated with Discord
  • Transmissões live on Twitch
  • Transmissões live on YouTube
  • Envio and sharing user-created content

Jogadores who ignore notifications receive periodic reminders. Sony advises that checking prevents interruptions later.

Motivação linked to online security laws

Sony’s action follows the British government’s Online Safety Act. The standard obliges digital platforms to create environments appropriate to the age of users. The objective is to reduce minors’ contact with inappropriate content.

Irlanda appears in the same package for company operational reasons. The measure does not apply to accounts in other regions for now. PlayStation has published an FAQ page with all the details.

What remains available without verification

The basic single player or online multiplayer game remains available. Compras in the digital store and trophy achievements are not affected. The focus of the restriction is on interaction tools between players.

Especialistas in technology follows how other companies will respond to similar demands. Plataformas Games have tightened age controls in several countries in recent years.

Sony says the process protects both adults and families. Usuários with accounts already marked as adult need to confirm this status.

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