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Critical error in Apple’s system disables Face ID and causes iPhone 17 Pro Max to overheat

Celular, Iphone
Celular, Iphone - Kaspars Grinvalds/ Shutterstock.com

The North American technology giant has abruptly stopped distributing its latest software suite for mobile devices after confirming severe operational failures on a global scale. Identificada Technically version 26.2.1, the update aimed to prepare the ecosystem for integration with the new AirTag 2, but resulted in complications that compromise the daily usability of the brand’s smartphones.

Owners of affected devices report that, shortly after installation, the operating system presents critical instability, directly affecting biometric security protocols and power management. The company suspended digital downloads of the defective version, but users who have already carried out the procedure face a complex scenario, as the current system prevents the return to the previous stable version, a process technically known as “downgrade”.

iOS 26.

Impacts on hardware and power autonomy

The top-of-the-line model in force in 2026, the iPhone 17 Pro Max, appears in technical reports as the device most affected by the resource management failure. The software error causes the processor to operate in continuous and unnecessary cycles, generating notable overheating on the back of the equipment, even when the device is at rest or performing simple tasks.

This thermal anomaly results in accelerated battery drainage, reducing the device’s autonomy to a few hours and forcing users to carry out multiple recharges throughout the day. Especialistas warn that prolonged exposure to excessive heat can degrade the chemical health of internal components in the long term, requiring caution in handling until a definitive solution is implemented.

Security flaws and phantom storage

The unusability of the Face ID system represents one of the most critical points of the occurrence, as the error corrupts the communication between the sensor hardware and the authentication software. Sem facial biometrics, users are forced to use numeric codes for all operations, which impacts the agility in accessing banking applications, digital wallets and password managers.

In addition to security issues, a serious flaw was identified in the device’s internal memory allocation. The operating system starts to unduly occupy around 30GB of storage, categorized as “Sistema Data”, space that becomes impossible to recover or delete manually by the user, limiting the installation of new applications or the capture of photos and videos.

Key technical issues identified in this release include:

– Bloqueio total facial recognition (Face ID) and impossibility of reconfiguration.

– Ocupação undue storage space due to corrupted system files.

– Interrupções frequent in 5G and 6G mobile network connections.

– Falhas when rendering web pages through the native browser.

Correction forecast and preventive measures

Software engineering teams work urgently to develop a correction patch that stabilizes affected devices without the need for complete formatting, which would result in data loss. The complexity of the bug, which involves the system kernel and modem drivers, requires rigorous testing to ensure that the next release does not introduce new bugs.

While a new secure version is not available via OTA (Over The Air), the technical recommendation is that users immediately disable automatic updates in their device settings. Para those who have already been affected, the advice is to keep the device in airy places while charging and avoid using heavy applications to mitigate overheating.

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