WhatsApp interrupts support on various cell phone models starting October 31, 2025. The measure affects devices with Android 5.0 or lower and iOS 15.1 or earlier, due to the lack of security updates from manufacturers. The company recommends backups and migration to compatible equipment.
The decision aims to maintain privacy standards and new features. Users of old devices face risks of data loss if they do not act before the date. The suspension occurs gradually, with initial errors in messages and higher chats.
- Check the operating system version in the settings menu.
- Update to Android 5.1 or iOS 15.2 if the hardware allows.
- Perform backup on Google Drive for Android or iCloud for iOS.
Updated minimum requirements
WhatsApp requires Android 5.1 or higher to continue operating. Devices with earlier versions stop receiving application updates.
iPhones need iOS 15.2 or later. Models like iPhone 5 and 6 do not support these versions.
The company implements regular changes to improve security. Manufacturers stopped support on equipment over ten years old.
Affected models on Android
Samsung loses compatibility on Galaxy S3, S4 Mini, Note 2, Core, Trend and S5. These devices date from 2012 to 2015.
Motorola affects first-generation Moto G and 2014 Moto E. LG includes Optimus G, Nexus 4, G2 Mini and G3.
Sony involves Xperia Z, SP, T, V and Z2. Huawei affects Ascend Mate 2, and HTC the One M8.
Impacted iOS devices
iPhone 5, 5c and 5s lose support. These models released in 2012 and 2013 do not update beyond iOS 12.
iPhone 6 and 6 Plus stop at iOS 12.5.7. Released in 2014, they do not reach the required iOS 15.2.
Users report difficulties installing recent versions. Migration preserves conversations via backup.
Reasons for the progressive suspension
The platform prioritizes data protection for billions of users. Obsolete systems expose known vulnerabilities.
New functions require updated hardware and software. Manufacturers cease updates on old models to focus on new ones.
The cut starts with failures in sending messages. Then, chats become inaccessible, and the app stops working completely.
Steps for backup and transfer
Access WhatsApp settings and select conversations. Enable automatic cloud backup to save history.
For Android, use Google Drive with logged-in account. iOS integrates iCloud for secure storage.
Transfer account to new device via QR code. The process keeps media and groups intact if backup is complete.
Alternatives for affected users
Update the system if the cell phone supports it. Check settings to verify availability of new versions.
Acquire a device compatible with current requirements. Models from 2016 onwards generally meet Android 5.1.
Keep regular backup to avoid future losses. The practice protects data in any device change.