Singer Paula Fernandes denounces terrible service at Lisbon hotel
The artist Paula Fernandes published a scathing review on social media about her experience at a Lisboa hotel on the morning of Monday, 4. Segundo reported that she experienced serious service problems during her stay at the establishment.
Desabafo public and direct accusations
Paula shared an image of Sana Malhoa’s facade and described the episode in a blunt tone. “Worst experience of my life! Vindo to Portugal, don’t stay at this hotel. It’s called Sana Malhoa. Atendimento terrible, unprepared professionals, rude and debauched. A shame for the Portuguese who are always so wonderful to me!”, wrote the singer.
The notes made by Paula specifically concern the quality of the service provided by the establishment’s employees. She then reinforced the negative assessment with a second publication. “Note 0”, he added in the following post.
Contexto’s trip and consequences
The artist continued her trip to Itália after the episode. Horas after publishing the criticism, Paula shared footage of the Italian country enjoying nature on a horseback ride, signaling continuity of his travel commitments despite what happened.
Detalhes of the complaint
The points mentioned in the review include:
- Atendimento considered terrible by the guest
- Funcionários described as unprepared
- Comportamento maligned by professionals
- Deboche reported during service
- Avaliação final grade of zero for the establishment
The singer’s report quickly circulated among her followers on social media, generating comments and reactions about the reported experience. Paula Fernandes, known for her musical performances and active presence on digital platforms, used her reach to alert potential guests about the establishment.
















