Criminosos use fake links to steal WhatsApp accounts, especially during periods of heavy shopping. Scammers trick users into sharing passwords and verification codes, gaining full access to their account and contacts. If you have been a victim of this type of invasion, there are specific procedures to regain control of your account directly through the platform.
Processo recovery directly on WhatsApp
Hacked account recovery starts by logging into WhatsApp with your original phone number. The app will send you a six-digit code via SMS that you must confirm to regain access. Quando you enter this code, the criminal who was using your account is automatically logged out of the system.
Durante the process, WhatsApp may ask for the two-step confirmation code, a security feature you created yourself previously. If you don’t remember this numerical sequence, there is a solution: wait seven days. Após this period, you will be able to access the account without needing the two-step code, allowing the attacker to be logged out when you enter the six-digit SMS code.
Verificando unauthorized access
A practical strategy for detecting intrusions is to use WhatsApp Web, the computer version of the application. Acesse the menu on your cell phone (next to the magnifying glass), click on WhatsApp Web and check the list of connected devices. If no one appears on this list, your account has not been hacked. Caso otherwise, you will lose access to the account or see someone logged in without authorization.
- Acesse the WhatsApp menu on your cell phone.
- Selecione to WhatsApp option Web.
- Verifique if there are unauthorized devices connected.
- Desconecte any suspicious session immediately.
Ativando protection with two-step confirmation
Two-step verification provides an extra layer of security that protects your account even if someone gets your SMS code. Para activate this feature, go to WhatsApp settings, go to the account section, select two-step confirmation and activate the service. The app will ask for a six-digit PIN and an email address for confirmation.
Segundo experts in digital security, this protection is fundamental because it offers an additional barrier. Mesmo Before a criminal obtains the verification code via SMS, he will still need your personal password to access the account. Essa double layer of security significantly reduces the risk of successful intrusion.
Recorrendo to justice and the police
If WhatsApp is unable to resolve the problem or if there is an excessive delay in providing assistance, you have the right to take legal action. Advogados specialized in digital law warn that, in most cases, the responsibility lies with the user who clicked on the malicious link or shared the code. Porém, if you can prove the platform’s negligence or unjustified delay, you may be entitled to compensation for the damage caused.
Para actions against criminals, register a Boletim of Ocorrência at the virtual crimes police station. Reúna information about unauthorized deposits, fraudulent loans and other suspicious transactions carried out by your account. Esses documents help police identify and track the criminal responsible for the invasion.
Proteção against malicious links
Scammers exploit periods of promotions and giveaways to distribute fake links that appear to offer attractive benefits. When you click on these links, you are directed to fraudulent pages that ask for your credentials. Nunca shares verification codes received via SMS, even if someone claims to be from WhatsApp or another trusted company. The platform will never ask for this data via message or call.