Amazon warns of wave of phishing scams against Prime members on Black Friday 2025
Amazon issues a global alert to its approximately 220 million subscribers The objective is to steal users’ access credentials and payment data.
The company recorded significant growth in these frauds in the period leading up to major promotions. Criminosos exploit the largest volume of legitimate messages about deliveries and offers to insert fraudulent communications.
The actions take place in several countries, including Brasil, where millions of consumers make online purchases during Black Friday.
How the most common scams work
Criminals send messages informing automatic renewal of the Prime subscription with a high value or a failed payment method. The communication includes links that direct to fake pages identical to the official Amazon website.
These pages request login and bank details. Após completion, scammers gain full control of the victim’s account.
Many messages contain the customer’s real personal information, such as their full name or last digits of their card, obtained in previous leaks.
Measures adopted by Amazon
The company has removed more than 55,000 fake websites in the last 12 months. Também blocked around 12,000 phone numbers used in fraudulent calls.
Implemented verified sender badges on email services like Gmail and Yahoo. Official Mensagens now display the official Amazon icon.
Created an internal channel on the website and in the application to consult legitimate communications, called Centro from Mensagens.
Official protection guidelines
- Always access the Amazon website by entering the address directly or through the official app.
- Never click on links received via unsolicited email or SMS.
- Enable two-step verification on account Amazon.
- Use unique and strong passwords for each online service.
- Monitor bank statements regularly for suspicious transactions.
Seasonal increase in attempts
The volume of attacks increases especially between November and December. Período coincides with Black Friday, Cyber Monday and purchases of Natal.
Customers receive more legitimate communications about orders and promotions. Essa saturation makes it easier to insert false messages without raising immediate suspicion.
Digital security experts report an average increase of 40% in phishing attempts against online retailers this time of year.
Channels for reporting fraud
Amazon maintains a specific address for receiving suspicious messages: stop-spoofing@amazon.com. Usuários can also report directly on the company’s official website.
Banks and card administrators advise immediately blocking the card in case of suspected data exposure. Changing the password for account Amazon must be done immediately.
Police authorities recommend filing a police report in cases of confirmed financial loss.
