Users report Face ID crash and battery drain after recent Apple system update

2 min read
Celular, Iphone Foto: Celular, Iphone - Kaspars Grinvalds/ Shutterstock.com

Owners of the tech giant’s latest smartphones are facing a wave of technical problems after installing the latest software package made available globally. What should have been a routine update has turned into a headache for thousands of consumers, who are now dealing with critical flaws in biometric security features and a drastic reduction in power autonomy, compromising the daily usability of mobile devices.

Version 26.2.1 of the operating system was released with the main objective of optimizing integration with the new AirTag 2, promising more fluid communication between trackers and cell phones. However, reports accumulated on specialized forums and social networks indicate that the software has destabilized basic functions, generating errors that prevent access to essential navigation and identification tools.

Instability in native applications and connection failures

Among the most frequent complaints, the erratic behavior of the Safari browser stands out, which presents unexpected closures and the sudden disappearance of open tabs, harming users’ productivity. Além In addition, the update appears to have affected the stability of network connections, with constant drops in the signal of

Accelerated power consumption and recognition errors

Battery performance has become one of the most critical points of this update, severely affecting high-performance models like the iPhone 17 Pro Max. Usuários report that device power is being drained at an alarming rate, even when the device is at rest, suggesting that background processes are demanding maximum processor capacity without apparent need.

Another serious issue involves the Face ID security system, which has stopped working correctly for a significant portion of the user base. The flaw prevents facial unlocking and authentication in purchases, requiring the manual entry of passwords and eliminating the convenience that is one of the pillars of the user experience on the platform.

Ghost storage bug and rollback lock

The technical community also identified a peculiar error related to internal memory management. Após the update, the system starts to require around 30 GB of unexplained additional space, a phenomenon dubbed “ghost storage”. Mesmo If the user deletes photos, videos or heavy applications, the space is not freed up, as the system continues to report a lack of memory, preventing other functions from functioning correctly and the installation of patches.

To make matters worse, the development company has already stopped digitally signing the previous version of the system, iOS 26.2. Isso means that the “downgrade” procedure — going back to the old, stable version — is no longer possible through official means. Usuários who have already updated their devices find themselves stuck on the problematic version, awaiting an emergency fix from the company’s engineering team, while experts recommend that anyone who has not yet updated avoid the procedure until further notice.

Luís Henrique Costa é jornalista formado pela FMU, editor-chefe e fundador do Mix Vale, portal de notícias em atividade desde 2013. Responde pela direção editorial do veículo, que cobre Brasil e mundo em economia, benefícios sociais, esportes, tecnologia, ciência e entretenimento. Atua na área há mais de 15 anos e lidera uma equipe de cerca de 15 colaboradores.

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