Google launched on Japão the new official warranty service called Pixel Care+, targeting Made by Google products, such as Pixel smartphones, Pixel Watch watches and Fitbit devices. The announcement took place on February 24, 2026, allowing users to purchase the plan when purchasing eligible devices on Google Store. The service offers free screen repairs, battery replacement, and priority crash support, covering unlimited accidental damage, including screen breaks, water damage, front and back glass repairs, and battery degradation.
Repairs use original Google parts and occur in more than 100 iCracked stores across the country, with options for same-day in-person service or expedited shipping for replacements. Priority support is provided by experts in Pixel, aiming to resolve problems quickly. Users can manage the service through the new My Pixel app, which makes it easier to choose locations and schedule repairs.
Pixel Care+ Release and Eligibility
Pixel Care+ is available for subscription at the time of purchase or within 30 days of purchase, initially restricted to Google Store buyers, with expansion planned to other retailers. Current Usuários from Preferred Care will automatically migrate to the new plan at no additional cost in the coming months. The service covers Pixel, Pixel Watch and Fitbit smartphones, excluding accessories such as cables and adapters.
Optional plans include coverage for loss or theft, adaptable to the user’s profile. Google highlights that the objective is to reduce economic risks associated with failures or loss, encouraging the prolonged use of devices. Complete Detalhes are available on the official website and on the My Pixel app to choose the most suitable plan.
Pricing details and options by model
Prices vary depending on the device and type of plan. Para o
More advanced models have higher values. The Pixel 10 Pro and 10 Pro Já o Pixel 10
Wearable devices are more affordable. Pixel Watch 4 and 3 cost 580 yen monthly (680 yen with loss/theft), 11,800 yen for two years (13,800 yen with loss/theft) and fee of 7,700 yen. Fitbit Sense 2 only offers a two-year plan for 4,800 yen, with a fee of 4,400 yen, with no monthly or loss/theft options.
Comprehensive coverage for accidental damage
Pixel Care+ includes unlimited repairs for accidental damage, such as drops and liquid exposure, with no claim quantity restrictions. Reparos uses genuine parts and an authorized network, guaranteeing quality and compatibility. The inclusion of priority support speeds up service, differentiating the service from traditional warranties.
Google emphasizes creating an environment conducive to long-term use of products. Usuários can check plans and conditions directly on the My Pixel app or on the official website, selecting options that best suit their daily use.
Future expansion and transition from existing plans
Initial availability is limited to Google Store, but the company plans to extend the service to other sales channels in Japão. The free transition of users from Preferred Care to Pixel Care+ will occur automatically soon, with no interruption in coverage. Essa measure aims to simplify the consumer experience and expand the reach of the program.
The focus remains on comprehensive protection and convenience, with quick repairs and genuine parts. Informações additional information on eligibility and procedures is accessible on Google’s official channels.
