Muitos users tried to open ChatGPT this Monday and were met with blank screens or error messages. The problem started around 3:05 pm Brasília time. OpenAI recorded the incident on the official status page and said it is investigating what prevents the service and Codex from loading normally.
The outage gained prominence in monitoring tools such as Downdetector. Relatos focused especially on Reino Unido, where the peak exceeded 7 thousand complaints at one point. Nos Estados Unidos volume was lower, around 1.7 thousand. Isso suggests regional differences in how the problem manifested itself.
Usuários report various access errors
Alguns can log in, but cannot load old conversations. Outros see messages like “something went wrong” or unresponsive pages. The iOS app also presented flaws for some of the public.
- Tentativas opening chats results in white screen
- Modo voice and image generation become unavailable for many
- Login fails in some cases, while others access but with limitations
- Codex exhibits the same stopped loading behavior
- Platform API records similar impacts
OpenAI has updated the status page and classified the event as a partial outage. The company reported that affected users are unable to access ChatGPT, Codex and API platform components. The message continues in the tone of active investigation, without details about the cause or estimated time for resolution.
Monitoramento shows gradual drop in reports
Throughout the afternoon the number of complaints on Downdetector fell significantly on both Reino Unido and Estados Unidos. Para some users the service returned to normal in the web version and in the app. Outros still faces specific restrictions. Essa uneven recovery reinforces the partial nature of the instability.
Especialistas in technology follows the case because ChatGPT has become a daily tool for millions of people in study, work and content creation tasks. Even a brief stop draws attention to the dependence on centralized AI services.
Detalhes technical data has not yet been released
OpenAI has not yet informed whether the problem originates from server infrastructure, a recent update or an external factor. The company usually resolves incidents of this type within a few hours, according to the history of previous occurrences.
Usuários who are still facing difficulties can check the OpenAI status page for real-time updates. The recommendation is to try to access at different times or use alternative connections while the investigation continues.
The episode occurs at a time of continuous growth in the ChatGPT user base, which already has hundreds of millions of weekly accesses on different plans. The company maintains open communication about the progress of the case.