A fintech that operated on Distrito Federal and São Paulo suddenly stopped operations this week. The Naskar Gestão of Ativos Ltda. left around 3 thousand customers unable to move resources estimated at more than R$900 million. The income payments scheduled for May 4th did not occur.
The company’s partners have not answered calls or responded to messages since the beginning of the week. The application used by investors to check balances and statements has gone offline. Naskar issued a note this Friday, May 8, to report a loss in the database and promise normalization starting next week.
Company Nota cites technical audit
The Naskar Gestão of Ativos Ltda. released a statement this Friday morning. The text mentions the audit process after database loss. Technical teams work on structuring information. Contact with customers for circularization begins next week.
The note does not detail the causes of the failure nor does it provide exact deadlines for releasing balances. Clientes consulted by different vehicles report growing anxiety. Muitos say they have invested years of savings into the promise of a fixed monthly income of 2%.
Captadora has been operating for 13 years with a focus on high returns
Naskar raised funds from individuals with an offer of 2% per month. An investment of R$1 million would generate R$20,000 per month paid by the fintech itself. The company would take care of the invested assets. The model operated without public records of problems for 13 years.
The initial headquarters were at Distrito Federal. Depois the operation migrated to a fixed address in São Paulo. The three partners listed are Marcelo Liranco Arantes, Rogério Vieira and José Maurício Volpato, known as Maurício Jahu, former volleyball player and former TV presenter. Nenhum of the three has spoken out publicly so far.
- Marcelo Liranco Arantes appears as managing partner in other companies in the financial sector
- Rogério Vieira appears in two companies in the same sector
- José Maurício Volpato, Maurício Jahu, brings visibility for his previous sports career
Clientes with million-dollar applications report despair
An Distrito Federal businessman had R$3.9 million invested. A banker invested R$2.3 million. A retiree deposited R$1 million. The values serve as an example of the scale of resources involved.
Wesley Albuquerque, aged 40, acquired 135 clients for Naskar through a service provision contract. The total invested by these investors reaches R$47 million. Ele himself put a large part of his savings on the platform and recommended the investment to his mother, who sold a house to invest.
Wesley described the emotional impact. Ele has been taking medication since Monday. The wife doesn’t sleep. “My life is over,” he said in testimony. Ele demands a response from partners and mentions that several offices at Brasil represented the company.
Reclame Aqui records wave of complaints in just a few days
The Reclame Aqui website accumulates dozens of records against Naskar Holding Ltda. since the beginning of the week. Most posts mention blocking access to the app, lack of income and lack of response from the company. Até Thursday, May 7th, the volume exceeded 40 complaints concentrated in a few days. Nenhuma official response appeared on the platforms until the closing of this report.
The reports follow a similar pattern. Clientes tries to login without success. Outros can view balance but cannot make withdrawals or transfers. The feeling of total blockage predominates in the messages.
Polícia Civil from DF opens investigation
Polícia Civil of Distrito Federal (PCDF) investigates the case. The investigation verifies possible irregularities in the interruption of activities and the lack of communication with investors. Até There are currently no details on progress or possible legal measures.
Naskar operated with no apparent record of previous regulatory problems. The sudden interruption and the initial silence of the partners fuel doubt among those who invested resources. Muitos investors are still waiting for a concrete position on the return of the amounts.
Histórico operation and capture model
The fintech has built a client base over more than a decade with a focus on predictable monthly returns. The percentage of 2% per month exceeded conservative market options. Parte customers saw Naskar as an alternative to supplement their income or retirement.
The company maintained an updated address at São Paulo. Clientes from various regions of the country applied values. Funding occurred both directly and through intermediaries such as Wesley Albuquerque. The estimated total volume exceeds R$900 million.
