End of support for Xiaomi, Redmi and POCO will affect millions of users from 2025

5 min read
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Xiaomi, a Chinese technology giant, announced the discontinuation of support for dozens of smartphone models from the Xiaomi, Redmi and POCO lines. The measure, which already begins to impact some devices in 2025, will be expanded from 2026 and will affect millions of users globally, raising concerns about the safety and longevity of devices.

Devices that will lose support, mostly launched between 2022 and 2023, will no longer receive operating system updates and security packages. Essa disruption exposes consumers to cyber vulnerabilities and can compromise compatibility with new applications, impacting the daily experience.

Among the models that will end support are popular series such as the Xiaomi 12 and the Redmi Note 12, widely used by a wide range of consumers. The company’s decision marks a significant change in the maintenance of its products, requiring users to adapt to a new scenario.

Despite the news, Xiaomi has been adjusting its policy for new releases, promising a longer support cycle for future premium devices like the Xiaomi 15 series.

Xiaomi models with finished support

Several Xiaomi branded flagships will see support end from 2026, with some as early as 2025. The Xiaomi 12 and Xiaomi 12 Pro smartphones, equipped with the Snapdragon 8 these high-performance models.

Other models in the Xiaomi 12 series are also on the discontinuation list. The Xiaomi 12X and Xiaomi 12 Lite, for example, will end support in March 2026.

The Xiaomi 12T and 12T Pro models will have support extended until October 2026, with the Pro model potentially receiving updates for HyperOS 3, based on the Android 15. The decision aims to balance the life cycle of the devices with the introduction of new technologies.

The Xiaomi 12 series, which has been one of the best-selling and critically acclaimed series, now enters a transition phase where users will need to consider the implications of the lack of ongoing updates.

The future of the series Redmi Note 12

The Redmi Note 12 series, which has achieved great sales success in emerging markets, is recognized for offering a balance between price and performance. However, smartphones in this line are also on the end of support route, with specific dates that vary between models.

The Pro and Pro+ 5G models of the Redmi Note 12 series will continue to receive updates until October 2026, with the possibility of being included with HyperOS 2 or Android 15.

On the other hand, basic versions, such as the Redmi Note 12 5G and the Redmi Note 12 4G, will have support ended early. The 5G model will have its updates completed in the first quarter of 2025, while the 4G version will have support discontinued in April 2025.

POCO devices and the update deadline

POCO, a sub-brand of Xiaomi known for offering high performance at competitive prices, is also facing the end of support for some of its models. The POCO F5 5G, launched in 2023 with the Snapdragon 7+ Gen 2 processor, will have its updates guaranteed until May 2026.

Other important models in the POCO line also have deadlines set for the end of official support. Isso includes devices that have been very well received by the public, especially those looking for powerful hardware without spending a lot. The forecast is for devaluation and increased vulnerability, which could lead to a significant drop in its value on the resale market.

Risks to security and daily usability

Although smartphones may continue to function after official support ends, the lack of updates poses a considerable risk. The main concern lies in security, as devices without the latest patches are more susceptible to vulnerabilities and cyber attacks. Funções basics such as calls and internet access may remain operational, but data integrity and user privacy may be compromised. The lack of official security updates prevents the correction of flaws that emerge over time, making devices easier targets for malware and other digital threats. Além Additionally, compatibility with important applications, such as banking and financial services, may be affected, and the device’s overall performance tends to decrease.

Xiaomi’s new support policy

Since 2023, Xiaomi has been adjusting its support policy for new devices. Para the latest premium lines, such as the upcoming Xiaomi 15 series, the company plans to offer up to six years of security packages. Esta extension, however, does not apply to older models that are already in the process of being discontinued.

Before this policy change, smartphones launched followed a pattern of three Android system updates and four years of security packages. The policy review signals a response to the practices of other major manufacturers in the market, such as Google and Apple, which already offer longer support cycles.

Guidelines for users of discontinued devices

For owners of models that will have support ended, the main recommendation is to migrate to a newer model that still receives official support from the manufacturer, ensuring years of updates and compatibility with new operating systems and features.

Closing schedule by product line

Many of the affected devices share an end of support schedule based on their respective release dates. Xiaomi has been transparent in providing this information to users, allowing for advance planning.

Discontinuation dates vary depending on the line and model:

– Série Xiaomi 12 (except T): Primeiro quarter of 2025 (for 12/12 Pro) and March 2026 (for 12X/12
– Redmi Note 12 base: Primeiro quarter of 2025 (5G) and April 2025 (4G).
– POCO F5: Maio 2026.
– Séries Pro and T (Xiaomi and Redmi): Outubro from 2026.

This information is crucial for users to make informed decisions about replacing their devices.

Smartphone market trends

In the Android market, the trend is to extend support cycles, with competing manufacturers, such as Google and Apple, already offering update policies of up to seven years. Xiaomi, by taking a similar approach to its flagship products, signals its commitment to enabling consumers to use their devices for longer. Essa strategy reflects the need for a balance between constant hardware innovation and the sustainability of the devices’ useful life.

Xiaomi, Redmi, POCO, Suporte cell phone
Fim support Xiaomi Redmi POCO 2025

Luís Henrique Costa é jornalista formado pela FMU, editor-chefe e fundador do Mix Vale, portal de notícias em atividade desde 2013. Responde pela direção editorial do veículo, que cobre Brasil e mundo em economia, benefícios sociais, esportes, tecnologia, ciência e entretenimento. Atua na área há mais de 15 anos e lidera uma equipe de cerca de 15 colaboradores.

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