Mother reports disagreements and selective power cuts before broker disappears underground in Caldas Novas
Daiane Alves Souza, a 43-year-old real estate agent, disappeared on December 17, 2025 when she went down to the basement of the building where she lived, in the center of Caldas Novas, in the south of Goiás. Ela was last seen in the elevator’s security camera footage, heading to the technical area to restore the apartment’s electricity, which had been cut once again. The family filed a police report the next day, after the mother found the property empty and locked.
Almost a month after the fact, Polícia Civil of Goiás formalized a task force to investigate the case, which began to be led by Delegacia of Homicídios. The change took place this Friday, January 16, 2026, as confirmed by the victim’s mother, Nilse Alves Pontes, aged 61. Não there are records of people leaving the building or subsequent movements that explain the disappearance.
The broker, born in Uberlândia, in Minas Gerais, moved to Caldas Novas about two years ago with the aim of managing family properties. Daiane was responsible for six apartments in the same condominium where she lived alone, acting with power of attorney to manage rentals and maintenance.
Context of the disappearance
Daiane sent videos to a friend shortly before going underground, showing the apartment without electricity while the rest of the building remained lit. Nas images recorded by herself, the broker questioned the doorman about the cut and decided to resolve the problem personally, a practice that had already occurred on other occasions.
The mother reported that power cuts specifically affected the family’s properties on a recurring basis throughout 2025, with no delays in paying bills. Daiane was wearing casual clothes at the time recorded by the cameras: black blouse, blue shorts and flip-flops, which indicates that he did not plan to leave the building for a long period of time.
The broker’s cell phone has remained deactivated since the night of the disappearance, and the breach of bank secrecy did not identify transactions after December 17th. The apartment door was found locked by the mother when she arrived the next day, unlike Daiane’s habit of leaving the place unlocked for quick returns.
Disagreements in the condominium
The family confirmed the existence of conflicts with other residents throughout the year before the disappearance. Esses disagreements intensified in 2025, leading Daiane to take legal action against the condominium, which are still being processed in the district of Caldas Novas.
Nilse Alves Pontes emphasized that the problems involved administrative issues in the building, but denied any direct accusation of involvement in her daughter’s disappearance. Legal proceedings remain ongoing, with no details released publicly to preserve confidentiality.
The condominium was contacted to comment on the reports of disagreements, but there has been no response so far. The underground area has restricted access and limited camera coverage, which makes it difficult to fully record movements in the technical region.
Advances in police investigations
Polícia Civil has interviewed several witnesses since the incident report was registered, including residents and employees of the building. The initial investigation considered several hypotheses, but the transfer to Delegacia from Homicídios represents a change in approach to the case.
The corporation reported that the task force aims to collect as many elements as possible to clarify the reason for the disappearance. Additional Detalhes are not disclosed so as not to compromise the progress of the investigation.
Searches were carried out in health units in the region and among acquaintances of Daiane in the first few days. The family also hired a sound car to publicize the case on the streets of Caldas Novas, expanding the request for anonymous information via the hotline.
The responsible police station maintains open channels for receiving complaints, including telephone number 197.
Leia Também
Victim profile and family impact
Daiane Alves Souza was described by her mother as an independent person, dedicated to work and managing the family properties. Solteira, she is the mother of a 17-year-old teenager and maintained a routine focused on professional activities in Caldas Novas.
The move to the tourist city occurred to facilitate the management of the apartments acquired by the family in the same building. Daiane had arranged to spend the Christmas period in Uberlândia with relatives, which increased concern when contact abruptly ceased.
Nilse Alves Pontes expressed the difficulty of dealing with the absence of clues after almost 30 days. The family continues to closely monitor police actions and awaits concrete progress in the investigation.
Chronology of main events
- December 17, 2025, around 7 pm: Daiane sends videos about power outages and goes down to the basement of the building.
- December 18, 2025: Mãe arrives at Caldas Novas, finds an empty apartment and files a police report.
- December 2025 to January 2026: Polícia listens to witnesses, breaks confidentiality and carries out initial searches.
- January 16, 2026: Delegacia of Homicídios takes over the case with the formation of a task force.
Public searches and appeals
The announcement of the disappearance gained repercussion on social networks and local media outlets. Cartazes with a photo of Daiane were distributed, highlighting physical characteristics and clothes worn on the day of the disappearance.
Friends and family maintain campaigns to collect information, emphasizing that any detail can help the police. The absence of traces in the building reinforces the need for external collaboration.
Caldas Novas, known for its thermal waters and constant tourist flow, registers the case as one of the most intriguing in recent years in the central area. The local community follows updates closely.
Security measures in condominiums
Cases like Daiane raise discussions about access protocols to technical areas in residential buildings. Especialistas recommend extensive monitoring and recording of entries in restricted regions.
Many condominiums adopt camera systems with full coverage and electronic key control. Regular maintenance of electrical equipment also avoids situations that require individual interventions from residents.
A administração predial deve seguir normas de segurança para prevenir riscos em subsolos e garagens. Treinamentos for doormen and building managers include procedures in case of detected irregularities.
Current status of the investigation
The investigations continue under secrecy, focusing on the analysis of available images and statements collected. The task force brings together specialized delegates to cross-reference data and explore all possible lines.
The family awaits official communication about new elements found. The hotline remains active to receive information that may contribute to clarification.
The case continues to attract attention in Caldas Novas and nearby regions, with hopes of localization soon.
