Passenger Maria of Glória Pereira of Silva Fávaro, aged 72, died after suffering a serious fall during the disembarkation procedure from an aircraft on Aeroporto of Congonhas, in the capital of São Paulo. The accident occurred last Friday, May 29, when the elderly woman was descending the stairs of flight LA3785, operated by the company Latam, coming from the city of Ribeirão Preto. The victim slipped on the final steps of the mobile structure and suffered a strong impact on the head when he hit the ground. Equipes emergency services provided immediate assistance on the maneuvering runway, but the patient succumbed to her injuries and was confirmed dead on Sunday, May 31st.
Relato details of the influencer at the scene of the incident
Digital influencer Júlio Mamute, aged 35, was on the same flight and witnessed the dynamics of the accident just a few meters away. Ele reported that most of the occupants had already left the passenger cabin when the elderly woman began the descent. The businessman had just stepped onto the asphalt and, as he turned to interact with a ground team employee, he observed the exact moment the passenger lost her balance. The scene occurred suddenly, making any preventive reaction impossible on the part of those close to the base of the landing equipment.
According to the witness’ perception, the metal structure had a steep slope, which may have made safe movement difficult. The victim was carrying hand luggage that appeared to have considerable weight, a factor that requires greater physical effort and balance when moving through narrow aircraft stairs. The influencer ruled out the initial hypothesis of a sudden illness, stating that the episode was clearly characterized as an accidental slip on the last three steps before the asphalt.
The severity of the impact generated immediate apprehension among those present in the restricted area of the airport. Júlio Mamute remained on site throughout the rescue procedure and used his equipment to record the rapid arrival of the specialized medical team. Ele observed that the floor was not damp, as he was wearing sports shoes and did not feel a lack of grip on the surface, but reiterated that the angle of the stairs caught his attention from the moment he began his own descent from the aircraft.
Procedimentos rescue and positioning of companies
The concessionaire Aena Brasil, responsible for managing the Aeroporto of Congonhas, reported that the emergency medical service was activated immediately after the fall. Health professionals at the airport terminal stabilized the patient while still on the runway and removed her in an ambulance equipped with advanced support. The elderly woman was initially taken to Unidade of Pronto Atendimento (UPA) Jabaquara, located near the airport, receiving the first intensive care before being transferred to a private hospital in the south of São Paulo.
The airline Latam issued an official statement confirming the occurrence during the remote disembarkation process, which happens when the plane does not dock at the boarding bridges. The company highlighted that a ground team employee accompanied the passenger’s entire journey to the health unit, providing the necessary logistical support until the family members arrived. The official note expressed deep regret over the death and assured that all safety and assistance protocols provided for airport emergencies were strictly followed from the outset.
State public security authorities took over the investigation of the facts to document the exact circumstances of the incident in the courtyard. The episode was formally registered as an accidental death in the 2nd Delegacia of Atendimento Turístico of Congonhas. Secretaria of Segurança Pública conducts the usual investigations, which include analyzing images from the terminal’s monitoring cameras and statements from employees who operated flight LA3785 at the time of the accident.
Risk Fatores pointed out during remote landing
The use of mobile stairs is a common and regulated practice in airports that operate at the limit of their boarding bridge capacity. However, the procedure requires extra attention from ground teams, especially for people with reduced mobility, children or elderly passengers who carry items in the cabin.
- The inclination of the mobile stairs varies depending on the equipment model and the size of the aircraft served.
- Carrying heavy hand luggage changes the passenger’s center of gravity when descending the steps.
- The lack of perfect leveling between the last step of the structure and the asphalt requires extra care.
- The response time of emergency teams in open yards is the most critical factor for survival in head trauma.
- Protocolos international companies recommend visual and physical assistance for elderly people when disembarking without an attached bridge.
Após the trauma experienced, Júlio Mamute used its visibility on digital platforms to propose a reflection on the infrastructure offered to travelers in the country. Ele classified the event as a sad fatality, but highlighted that the risk of similar accidents remains if there is no technical review of the equipment used daily. The entrepreneur’s main suggestion involves the adoption of stairs with a lower degree of inclination and wider steps, providing greater stability during the exit flow.
The debate raised by the influencer is echoed in civil aviation accessibility guidelines, which constantly seek to improve user protection. The need to reconcile the agility of ground operations with the physical integrity of passengers represents a continuous challenge for airport administrators who manage large volumes of daily flights.
Trajetória of the victim and commotion in the city of Ituverava
Maria of Glória Pereira of Silva Fávaro had a permanent residence in the municipality of Ituverava, located in the northeast region of the interior of São Paulo. The trip started in Ribeirão Preto had a family purpose, as the elderly woman would make a connection in the capital of São Paulo with a final destination in the state of Mato Grosso. The purpose of the trip was to participate in his daughter’s birthday celebrations, a meeting that was interrupted by the accident in the maneuvering yard.
The news of his death generated a strong commotion among relatives and friends in his hometown. The victim’s daughter, dermatologist Raquel Fávaro, published messages of tribute to her mother on her social media profiles, receiving expressions of solidarity from patients and acquaintances. The local community followed developments in the case closely, given the abrupt nature of the loss during a routine commercial trip.
The farewell ceremonies were organized quickly after the body was released by the competent authorities in the capital of São Paulo. The wake took place on Tuesday, June 2, at the premises of Velório Municipal de Ituverava, bringing together family members for the last tributes. The burial was scheduled for the afternoon, marking the end of the funeral ceremonies in the interior of the state.

