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The real threat to companies in the AI ​​era is not technology, but institutional rigidity and lack of adaptation

Maria
Por 7 min de leitura
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Inteligência artificial na educação
Foto: Inteligência artificial na educação - Wanan Wanan/ Shutterstock.com

Entrepreneurs and corporate leaders around the globe face a fundamental risk that transcends artificial intelligence technology. The danger lies in the misperception that AI constitutes the entire barrier to be overcome. Boards request AI plans, executives announce new ventures with the technology, consultancies offer change programs and investors favor companies that position themselves as pioneers in this innovative field.

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However, most of these initiatives focus on the consequences, ignoring the roots of the problem. Artificial intelligence not only redefines the way organizations operate; it transforms the very nature and corporate identity. The central question goes beyond the adoption of AI: it concerns the ability of business structures, created for the industrial scenario of the last century, to survive in the complex era of intelligence. What is observed is a paradigm transition as profound as the transition from the agrarian to the industrial economy, where technological innovation requires, above all, institutional reinvention.

For more than a hundred years, the contemporary company has solidified itself as the main engine of economic activity. The fundamental structure of these organizations has remained remarkably stable, characterized by hierarchies, divisions of work, cyclical planning processes, multiple levels of management, flows of subordination and control mechanisms. This organizational design drove unprecedented economic development, enabling the mobilization of financial resources, the efficient organization of the workforce, the generation of production scale and the conversion of discoveries into globally accessible products.

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However, deep down, each institution is a reflection of its period. The concept of corporation as we know it was idealized for a scenario where data flow was slow, market dynamics evolved gradually and competitive supremacy could be maintained for long periods. This global context no longer exists.

For many decades, business administration has prioritized efficiency, seeking to optimize resources, eradicate losses, increase productivity and achieve economies of scale. This approach was successful for a while. However, efficiency alone is no longer enough. Algorithms are capable of refining processes, equipment can perform automation and large volumes of data can anticipate trends.

Human and robot hands, artificial intelligence
Human and robot hands, artificial intelligence – Summit Art Creations/shutterstock.com

With the proliferation of intelligence itself, the crucial element for competitive advantage migrates to other spheres: creativity, insight, credibility, a sense of purpose and, primarily, the ability to adapt. The winners of this new phase will not necessarily be the largest, wealthiest corporations or even those with the most advanced technology. Success will fall to those who demonstrate greater agility in learning, overcoming the speed of transformations in the environment.

This is why many established organizations can face serious complications, even after investing considerable sums in technological innovation. The barrier they face is not technological in nature, but institutional. A company can have cutting-edge artificial intelligence systems and still go bankrupt. It can exceed financial results forecasts each quarter and still find itself in a process of deterioration. It is possible for it to be profitable and at the same time be on the verge of collapse.

Historical records indicate that the demise of companies rarely occurs due to a failure to anticipate change. Most of them actually viewed them. The failure was the inability to restructure internally. The success became routine. The routine turned into immobility. And immobility culminated in decadence.

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Thus, the corporation of the future needs to resemble less a mechanism and more a dynamic organism; less to a hierarchical structure and more to a complex intelligent network; less of a cluster of isolated sectors and more of a cohesive ecosystem. This new corporate entity will absorb knowledge uninterruptedly, interacting with consumers, suppliers, collaborators, partners, researchers and advanced technologies. Its boundaries will become less defined. Your marketing tactic will be a process of constant evolution. And your human capital will be continually acquiring new skills.

Continuous learning will become the central pillar of your management. Flexibility in adaptation will be the most determining skill. The sense of purpose will act as your basis of unity and credibility. Such transformations will have a direct and practical impact.

Strategic formulation cannot remain a periodic rite that generates outdated reports even before they are applied. It is essential that it becomes an uninterrupted flow of analysis, innovation, knowledge acquisition and adjustment. Internal divisions between departments need to be replaced with unified structures that reflect the true perception of value on the part of customers, suppliers and employees.

The design of work must be reviewed, prioritizing synergistic collaboration between human beings and artificial intelligence, and not just the automation of activities. Complex supply networks need to transform into intelligent, interconnected ecosystems. Professional training must evolve into a constant training process. Performance evaluation will need to consider not only productivity, but also the speed with which the organization renews itself and repositions itself.

The way of leading requires a profound metamorphosis. The stereotype of the heroic leader of the last century, often seen as an unshakable, powerful figure with all knowledge, has become impractical in the Age of Artificial Intelligence. No individual is capable, in isolation, of assimilating the vast complexity of the contemporary panorama. The leader’s main task is no longer to provide all solutions but to architect environments and systems that continually uncover superior solutions.

The executive director in the Industrial Era played a commanding role. In the Information Age, the CEO acted as a strategist. The executive director in the Smart Era must assume the role of architect of an organizational structure that learns incessantly. Boards of directors, in turn, need to transcend the guardianship of compliance and financial results, becoming caretakers of the company’s perpetuity. Your most vital inquiry cannot be: “Are our current results satisfactory?”, but rather: “Are we acquiring knowledge quickly enough to guarantee our presence in the future?”.

This complex issue extends considerably beyond the corporate universe. The prosperity of national economies is increasingly linked to the agility with which their institutions are able to adjust to increasingly rapid transformations. Technological progress advances at an exponential pace, while most organizations adapt in a linear and gradual manner. This growing disparity has the potential to become the most serious economic and social obstacle of our generation.

A significant portion of the contemporary debate naturally focuses on the extinction of specific jobs. However, the question with the greatest impact perhaps lies in the possibility of the complete disappearance of companies. Artificial intelligence alone will not define who will be the victors and losers in the coming era.

The crucial element for success will be the aptitude for incessant learning, constant adaptability and continuous reinvention. Companies that metamorphose into organic and intelligent systems will have the power to shape tomorrow. Those that, perhaps, consider themselves too large, successful, consolidated or influential to renew themselves, run the risk of positioning themselves on the unfavorable side of the historical trajectory.

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