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OpenAI’s ChatGPT down! Problem is resolved after complaints on the internet

Open AI, ChatGPT
Photo: Open AI, ChatGPT - Markus Mainka / Shutterstock.com

Users of ChatGPT, OpenAI’s popular artificial intelligence chatbot, faced moments of instability on the afternoon of September 3, 2026. The service interruption generated a wave of complaints, with thousands of people reporting problems accessing and using the platform.

Around noon that day, the Downdetector portal, which monitors the functioning of various online services, recorded a peak of approximately ten thousand complaints. Users expressed their frustration mainly on social media, describing difficulties sending messages or receiving responses from the system.

OpenAI services affected by technical failure

In addition to ChatGPT, the disruption to OpenAI services also impacted Codex, a company-specific tool designed to assist in writing and debugging programming codes. This cascading failure highlighted the interconnectedness of the tools offered by the developer.

On its official status page, OpenAI acknowledged the instability and said it was actively working to mitigate the issues. The company sought to assure its users that a team was dedicated to restoring normality as quickly as possible.

Correction of the problem and normalization of services

The situation began to normalize hours later. At 2pm, Brasília time, OpenAI officially announced that the instability had been resolved. With the correction, ChatGPT and Codex services were reestablished, allowing users to resume their activities without further interruptions.

The impact of a ChatGPT breakdown on everyday life

The growing reliance on artificial intelligence for a variety of tasks, from content creation to customer support, means that the instability of a tool like ChatGPT has a significant impact. Millions of professionals and students use chatbots every day to optimize time and resources. An interruption, even if brief, can compromise productivity and workflow in different sectors.

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