Microsoft Azure crashes and affects Xbox, Outlook and 365 in global outage this Wednesday

Microsoft is facing a widespread outage on its Azure platform this Wednesday, October 29, 2025, starting around 4:00 PM UTC. The issue, linked to an erroneous configuration in Azure Front Door, disrupted access to the Azure portal, Microsoft 365, Xbox Live and other connected services. Company engineers are working on mitigations, such as traffic redirection and rollback to a previous state.

Downdetector records show spikes above 16,000 complaints for Azure and 9,000 for 365, with impacts in regions like US East and globally.

• Main affected services include Outlook, Teams, Microsoft Store and Minecraft.
• Companies such as Starbucks, Kroger, Costco and airlines report system failures.
• Users face authentication errors and login slowdowns in corporate environments.

The incident occurs hours before Microsoft’s quarterly earnings report.

Erroneous configuration triggers Front Door outage

Engineers identified an inadvertent change as the trigger for the Azure Front Door outage, a key component for global routing.

The company blocked new changes and isolated problematic routes. Customers are advised to access via PowerShell or CLI.

Microsoft 365 services blocked by DNS

DNS resolution failures prevent logins to Outlook and Teams since early afternoon.

Direct impacts:

• Admin centers inaccessible.
• SharePoint sessions interrupted.
• Corporate productivity affected on a large scale.

Thousands of reports confirm the issue in administrative portals. Microsoft is redirecting traffic to alternative infrastructures while investigating.

Xbox Live and games halt en masse

Xbox and Minecraft players face total disconnections.

The Azure outage took down online servers and authentication. Users cannot log into accounts or virtual stores.

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Retail companies feel the blow

Starbucks records failures in mobile orders. Kroger and Costco face interruptions in inventory and checkouts.

Other affected:

• Airlines like Alaska and Hawaiian with sites down.
• Blackbaud and supermarket chains in the US.
• Financial and catering services in recovery.

The cascade effect hits enterprise customers dependent on Azure.

Real-time updates from Microsoft

Ongoing measures:

• Rollback to stable configuration in progress.
• Portal traffic diverted from Front Door.
• No ETA released yet.

The company promises updates in 30 minutes or sooner. Official status monitors recovery region by region, focusing on the US and Europe.

Recent history reinforces alerts

Azure already suffered outages in March, with thousands without email. AWS had a similar outage a week ago.

Market comparison:

• AWS: 32% global share.
• Azure: 23%, growing due to AI.
• Google Cloud: 10%.

The cloud sector sees increasing instabilities in critical workloads.