Google Pixel devices have experienced significant communication failures after receiving the latest Android 17 operating system update. Many users report difficulties in maintaining the 5G connection, in addition to the unexpected disappearance of eSIM functionality.
Interestingly, while a previous update aimed to improve network stability, the current version has brought to light a new series of connectivity inconsistencies.
Specialized portals such as Android Authority and Android Central have extensively documented these occurrences. Since the release of the stable version of Android 17, a variety of network-related glitches have been reported by Google Pixel device owners.
The manifestations of the problems are diverse. Users report everything from the impossibility of sustaining a 5G connection, resulting in drops to the LTE standard, to the complete interruption of the mobile internet connection. In more critical situations, the eSIM, which is a virtual chip embedded in devices, simply stops being detected or disappears from the system.
The scope of the problem is notable, affecting a wide range of models in the Pixel line. Among the devices mentioned in the reports are the Pixel 9 Pro, Pixel 9 Pro XL, Pixel 10 Pro, Pixel 8 Pro, Pixel 8a and Pixel 6a, indicating that the instability is not restricted to a single generation of smartphones.
To try to mitigate the inconveniences, some temporary suggestions were shared by affected users. One of them involves going to “Settings > System > Reset options > Reset mobile network settings”, while another alternative would be to restart the device in repair mode, which, for some, reestablished the 5G connection. However, there is no certainty that these solutions will work in all cases.
In addition to failures in the mobile network, users have also encountered obstacles in using Wi-Fi. In certain situations, even with the device connected to the wireless network, certain applications are unable to establish communication, operating normally only when switching to mobile data.
The irony of the situation is amplified by the fact that the June 2026 update for Pixel devices, released by Google, was developed precisely to correct previous mobile network connectivity failures, communication interruptions and issues with SIM cards. However, what is observed is an increase in reports of new and varied communication problems, occurring precisely after the implementation of these supposed improvements. This highlights a worrying cycle of bugs in updates.
For owners of Pixel devices that are not affected and whose operating systems remain stable, the informal recommendation is to hold off on installing new updates for now. The community and experts eagerly await new information and, ideally, a definitive solution from Google.